COVID-19 Updates 2020-05-04T11:01:31+00:00

A Message to all Pet Owners & Fur Baby Parents

To all Pet Owners & Fur Baby Parents,
In light of recent COVID-19 restrictions being lifted in Western Australia, we are pleased to provide an update on our services.  We are still here for you on the phone and by email.  We are still available to collect your pet from either your vet or your home.  Rest assured that while we may have to adjust how we deliver some of our services in the coming weeks, your pet’s care is incredibly important to us.
To ensure the health, safety and wellbeing of your family and our team, the following protocols have been put in place:
  • If you would like to collect your pet’s ashes from our office, we are now allowing a maximum of four family members to enter our building. We ask you have your photo ID ready to sight prior to acceptance of the ashes.
  • Home Collections continue to be offered, however our driver will be taking precautions for all concerned by wearing a mask and gloves and only be in the premises for 5 minutes.
  • If someone at your house which we are visiting is in quarantine then it is very important that you alert us to this before we visit.
  • With the lift of some restrictions we are once again able to offer viewings. A maximum number of four family members are able to attend the viewing for up to 20 minutes.
  • Where possible, payment is to made via credit card rather than cash please.
  • We have introduced Zip Pay as an alternative payment method. This payment option gives you the ability to honour your pet whilst still allowing you the flexibility to pay at your own pace, with installments you can afford. Please speak to our friendly team to discuss this option on (08) 9248 6464.
The world may be an uncertain place at the moment, but one thing is for sure – every care will continue to be taken by us for you and your pet, as we always have, no matter what the challenge.
 Lance Stringer, (Owner) & Wally the Labrador, (Special Advisor)
Wally and Lance

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