A Message to all Pet Owners & Fur Baby Parents,
We continue to operate as normal and are monitoring the COVID-19 situation closely and taking the necessary precautions to support the well-being of our clients, team members and others. Rest assured that while we may have to adjust how we deliver some of our services, your pet’s care is incredibly important to us.
To ensure the health, safety and wellbeing of your family and our team, the following protocols remain in place:
- If someone at your house which we are visiting is in quarantine then it is very important that you alert us to this before we visit.
- If you are feeling unwell, please alert our team prior to visiting.
- Where possible, payment is to made via credit card rather than cash please.
- We have introduced Zip Pay as an alternative payment method. This payment option gives you the ability to honour your pet whilst still allowing you the flexibility to pay at your own pace, with installments you can afford. Please speak to our friendly team to discuss this option.
The world may be an uncertain place at the moment, but one thing is for sure – every care will continue to be taken by us for you and your pet, as we always have, no matter what the challenge.
The Lawnswood team xo